What are your rights when buying on online marketplaces?
Online marketplaces are great… until there’s a problem with your purchase. We explain when you have the right to a refund, so you know where you stand.
Your RightsOnline marketplaces are great… until there’s a problem with your purchase. We explain when you have the right to a refund, so you know where you stand.
Your RightsLatest
The energy price cap makes sure the 29 million people on their supplier’s default tariff pay a fair price for their energy. We’re exploring how it works and the effect it can have on your bills.
Income & SchemesThe Online Fraud Charter is a voluntary commitment by tech companies to do more to stamp out fraud on their platforms. Find out what it means for you and get our expert’s top tips to stay safe online.
Staying Safe OnlineForcing you onto a prepayment meter is a last resort for energy suppliers if you’ve fallen behind on bills. We’re looking into when this might happen, what’s involved, and where to get help if you’re struggling financially.
Money ManagementOnce the tax year is over, you can complete your Self Assessment any time. Find out what Self Assessment is, who needs to do one and the penalties if you don’t.
Money Management