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Latest Reviews
All Feefo reviews are gathered anonymously from genuine customers. Take a look at some of the comments from people we've helped.
POSTED - 05-Jul-2020
From start to finish. The application process was fully explained and made as simple as possible. They make sure they work out the best options for you and look for the best rate available on the market. If the lender is taking a bit longer to review documents, the guys at Ocean keep you updated and help move things along.
They are professional and Friendly always wanting to help
Mohammad, Kirsten, Akvile, Steven to name a few they are all great and it was a pressure being treated like a valued customer.
POSTED - 03-Jul-2020
1st class service - prompt friendly and efficient. Good communication kept informed all through the process.
POSTED - 03-Jul-2020
Fantastic Service from Start to Finish..Incredible mortgage deal
POSTED - 26-Jun-2020
They kept me informed and updated a min of 1x a week went above and beyond in my opinion.
POSTED - 23-Jun-2020
The service was second to none, professional, friendly staff, very helpful what ever the question, they had the answer, I would recommend their service to anyone,,, thank you ocean finance,
POSTED - 19-Jun-2020
Communication is excellent and clear
POSTED - 19-Jun-2020
Super customer relations 😊
POSTED - 19-Jun-2020
(+) - very proactive in chasing and keeping us informed
(-) - I had to resend docs to different parts of the ocean team. it was stated that it would be quicker than them looking up in the ocean system
(-) - coming to ocean who are using a recommended supplier, I would have expected them to state upfront all the types of supporting information. this was clearly not the case and frustrating
(-) - i would have expected ocean to find out how i could deposit the cheques in an expedient manner rather than me going to find out myself
POSTED - 05-Jun-2020
Many thanks to Kirsten and Lee , both gave fantastic customer service and made the process really simple and straightforward
POSTED - 05-Jun-2020
A great service especially in these times kept me fully informed all the way through to completion. Also went out of their way to help when I ran into a couple of issues
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