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Latest Reviews
All Feefo reviews are gathered anonymously from genuine customers. Take a look at some of the comments from people we've helped.
POSTED - 18-Sep-2021
Good service and communication, and a usefull app, that works really well.
POSTED - 17-Sep-2021
Great service from start to finish. Process was easy to go through.
Everything was fully explained and the whole loan process too 2 weeks from start to finish. Ruby our case handler was amazing. Always available for any questions and dealt with everything quickly and efficiently. Would definitely use Ocean again in the future.
POSTED - 17-Sep-2021
The service provided across the whole of Ocean Finance has been fantastic especially the communication, updates and necessary requirement to complete the loan.
POSTED - 17-Sep-2021
Excellent service. The APP is brilliant for communication
POSTED - 17-Sep-2021
Ocean made the process easy to follow and were very informative throughout. I would use them again and would recommend.
POSTED - 14-Sep-2021
Unfortunately, there is no way I could recommend this company. Upon reflection, we should not have proceeded with this application using this company. After finding Ocean via a google search for a loan, the online application was agreed and the next day a call from them to go through it. After going through all the details, their "trained" advisor advised us it would be better to go for a larger amount loan to consolidate more of our debt. We agreed to this based on their advice. Our application was fulfilled by another company, Oplo loans. Many phone calls later from either ocean or Oplo, our paper work was issued. It was only when i was signing the paperwork that i questioned a broker fee of 12% of the loan amount, 12%!! Considering that this is a loan over five years, i find this fee absolutely excessive and unreasonable.
I questioned this with Oplo who advised we could have applied direct with them by going to their website and we would not have been charged a extortionate 12% fee.
Considering we advised ocean the required money was for consolidation, we were struggling with current bills, and for their "trained" advisor to push us more for a larger amount knowing that as well as interest applied, a massive £2600+ fee would be added to the loan to compensate for a couple of hours on the phone. Personally I think for a financial company to offer this advice is borderline irresponsible. I am actually considering advising the FCA of the details of our application to see what can be done about them applying these totally unreasonable and excessive "broker fees" to other applicants in the future.
I would advise anyone in a similar situation, to avoid ocean finance and any other "intelligent lending" company. If anything go direct to Oplo, the only complaint I would have against Oplo is they deal with Ocean and are willing allow the excessive fees (on top of their own and relevant interest rates) to be paid to the broker for a limited amount of work and putting the applicant in more unnecessary debt.
POSTED - 14-Sep-2021
Ocean dealt with our application quickly and professionally. The whole process from beginning to end was explained clearly and our case manager was only a message or call away. Any questions we sent via the app were always answered within the hour! The loan completed in just over a week, much quicker than anticipated.
POSTED - 13-Sep-2021
Oven were fantastic. Very helpful & kept me updated throughout. Very professional and personable. Would highly recommend
POSTED - 13-Sep-2021
Quick a simple form
POSTED - 13-Sep-2021
Excellent from start to finish.
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