Yes, it is possible to be in credit on your credit card. This is known as having a 'negative balance'. In this situation, your card provider owes you money, instead of the other way round.
Here's a look at how this can happen, what it means, and why it might not always be beneficial.
4 min read
You could find yourself with a negative balance if:
For example, say you buy a fridge for £500 and pay off your credit card bill in full. If you then return the fridge a week later, the £500 refund lands back on your card — putting you £500 in credit.
While this may seem harmless, being in credit on a credit card isn't ideal. Here's why:
No interest earned: Extra funds don't earn interest, so you're not gaining anything from being in credit.
No credit score boost: While having a negative balance is better for your credit score than maxing out your credit limit, it isn't any better than having a nil balance. Whether you clear your credit card in full or overpay it, it will simply show as a zero balance on your credit report.
Missed financial opportunities: Excess credit on your card could be working harder elsewhere, like in a savings account where you'd earn interest, or paying down other debt to reduce interest charges.
Possible fees or restrictions: Some providers may not allow you to make a bank transfer out from a credit balance, so you'd have to contact them for a refund or spend the amount directly on purchases.
Generally, nothing happens. Any negative balance will sit there until you spend it or request a refund. Here's what you can do:
Request a refund: Some providers will transfer the extra funds to your bank account, but if they don't automatically, you can contact them to ask. This typically takes between 5 and 10 working days, though it varies by provider. You'll usually need to request the transfer to a UK bank account that's linked to your credit card account.
Use the credit: Any purchases will reduce the balance until it's back to zero.
Ocean Credit Card
Intelligent Lending Ltd (credit broker). Capital One is the exclusive lender.
If your credit card has been cancelled and there's still a positive balance on the account, your provider should refund the amount owed to you. This is usually done by cheque or bank transfer, depending on the provider.
If your card has expired but you have a new card with the same provider, the credit should carry over to your new card automatically. If it doesn't, contact your provider directly to arrange the transfer.
If you're unsure whether a credit balance has been applied correctly after a cancellation, you can ask your provider to confirm in writing.
You can usually transfer a negative balance to a balance transfer credit card. This could be especially useful if you want to take advantage of interest-free periods. Keep these points in mind:
Introductory period: Aim to clear your debt before the 0% period ends, or interest will apply.
Transfer fees: You'll usually pay a fee, typically a percentage of the amount you transfer. Calculate whether this fee is worth it compared to the interest on your current credit card.
Technically, you can, but maxing out your card isn't advised. Here's why:
It's best to use only what you can afford to repay.
Usually not — most providers will decline a transaction if it would take you over your credit limit. However, your balance can sometimes go over the limit for other reasons, such as:
Going over your credit limit, however it happens, can:
If your balance is close to your credit limit, consider these options:
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